ENJOY FREE SHIPPING ON ORDERS OVER $150
Shipping is free on orders over $150 within the United States
International shipping is calculated at check out.
SHIPPING DELAYS
Our team is hard at work to guarantee your order is shipped as soon as possible. Items in your order may ship separately.
SHIPPING AND HANDLING
Where do you ship from?
We ship all orders from Greater Los Angeles, Ca, area.
What do the different shipping tiers mean?
Economy (free on orders over $150): 3-8 days in transit in addition to standard fulfillment time
Standard: 3-4 days in transit in addition to standard fulfillment time
Express: Ships next business day + 2-3 day transit time (Most orders ship USPS Priority Mail)
When will my order ship?
Most orders ship within 1-3 business days. Fulfillment times may be longer during peak seasons (new drops, sales, holidays, etc.).
What carriers do you use?
Most orders ship through USPS or FedEx, but some ship through UPS and DHL. If you are unable to accept a certain carrier, please email our team at support@caretucker.com and we will do our best to accommodate you.
How long will it take for my order to arrive?
Average shipping times:
Within the US: less than 5 business days.
International shipping times vary.
The above shipping times are estimates only. Actual delivery times may vary depending on shipping location and respective international customs. CARE TUCKER is not liable for any loss or damage suffered by any reasonable or unavoidable delay in delivery.
Do you ship to PO Boxes?
We are unable to ship to PO Boxes. We ask that you please use an alternate address at checkout, such as an office address.
Do you offer expedited shipping?
We do offer expedited shipping.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation via email. If you are unable to locate this email, or believe you have yet to receive your tracking details, please email us at support@caretucker.com.
What happens if my package gets lost?
Please email us at support@caretucker.com. If your package is lost in transit, we will do everything we possibly can to assist you. However, we are not responsible for packages if they are stated as delivered by the carrier.
Do you charge sales tax?
As an e-commerce company based in the US, we are required to charge sales tax on orders shipping to certain states. This list may vary over time. Any applicable taxes are automatically calculated at checkout.
