How do I process a return?

Click here to start a return.

Returns and exchanges are only eligible on unworn and unused merchandise with original tags attached.

What is your return / exchange policy?

We offer returns and exchanges for full-price purchases and are happy to help you find your perfect fit. If something is not quite right, returns are accepted within 30 days of receiving your order. Returns and exchanges only apply to unworn and unused merchandise (with original tags attached) returned to us within 30 days of receiving the merchandise.

Do you offer free returns?

Returns and exchanges are NOT free, you can use any carrier of your choice at your own expense.  We are not able to reimburse return shipping costs. However if you received a defective or damaged item please contact support@caretucker.com immediately to get assistance with a return label.

Can I cancel or modify my order?

Please email us at support@caretucker.com as soon as you can. If your order has yet to be processed, we can still cancel your order or edit your shipping details. 

Please note cancellations for any full-price or sale purchases are prohibited during any sale period. This restriction is also listed at checkout during sale times.

Is anything final sale?

Yes, all jewelry and markdown (sale) items are FINAL SALE.